Game Online Putchase Nightmare

Placed an order online on 13/06/2022 with Game to “click and collect” Tygervalley branch. Received sms this morning at 08h40 that item is ready for collection. Got here and get told it is at Canal Walk branch. Asked employee to issue from their stock and sort out the admin afterwatds to not inconvenience me the client. The employee has been on the phone now for 45 mins with “online purchases” because they first need to cancel the dispatch on their side. I’m still waiting for them to give me the decoder - Tygervalley does have stock. Asked to speak to the branch manager I get told he is not in. Don’t ever buy anything online from Game! They are pathetic! Online order no. ***