FG
Farida G

1 reviews | Active since Jul 2020

06 Jul 2020, 09:08

Game Online purchase.

Well.

On the 08th June 2020, I placed an order for a I-life laptop #***, I kept on calling to follow up on the order, I kept on being told different stories, it was either with the courier or that they had issues with the order numbers. Last week Wednesday I call and I was told the laptop is with th courier, to my surprise I call today and I am told that Game has no stock. A month later.

At no point since I ordered and paid for this laptop did I receive a call or an email updating me about my ordered product.

This is poor customer services, till today Game can not give a straight answer as to what is happening. They have no sense of urgency and could not care less about their customers.

0
Replies (3)
FG
Farida G's update07 Jul 2020, 12:13
Reviewer Update
After calling yesterday morning, someone was to call me, and till now i did not receive a call.
FG
Farida G's update14 Jul 2020, 10:11
Reviewer Update
To date, I have not received a call or a delivery. This is terrible service. It has been 5 weeks I have not received a call let alone my delivery. Been holding on the phone for 30 mins.
FG
Farida G's update20 Jul 2020, 13:20
Reviewer Update
What the hell is happening with my order.