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Fahima I

1 reviews | Active since Jan 2019

13 Jan 2019, 09:40

Game Online pathetic service

I ordered R1400 worth of stationery from Game Online on the 15th of December 2018. To date, school has started and I have only received half my order. I tried calling, emailing and complained on their Facebook page to no avail. Im stressed out and very disappointed in their pathetic service. I dont know what else to do. My kids had to go to school with only half their stationery and uncovered books. Please help.

0
Replies (2)
Game
Game's reply14 Jan 2019, 08:32
Official

We are pleased to inform you we have received your query/complaint at  Game / Dion Wired Customer Care. We apologize for any inconvenience caused. 

We have logged your request with reference number  #   46705


The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response. 

Please do not hesitate to contact the Game/ Dion Wired  Customer Care should you need any further assistance. 


Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: ***/ Fax: *** 

E-Mail: ***

FI
Fahima I's update15 Mar 2019, 09:27
Reviewer Update
Thank u... Game has refunded me all the monies owed. Thank you to hellopeter for giving us this platform to voice our concerns.