game online- order ***** up

I ordered a tv online from Game on the 17.12.2020 paid, sent through my tv license and jumped through every hoop asked from them. I was patient and understanding over the festive season and covid situation there would be a delay for delivery. Game phoned me on the 7.01.2021 saying there was no stock and I should wait. I received an email on the 12.01.2021 saying my order was dispatched, and I thought all was great. until nothing arrived, and then the excuses started, that there was no stock anywhere, that I need to wait for a new shipment. I have pleaded with them to let me know when I would receive my tv. Game (Mass discounters) is a huge company and has treated me so unprofessionally. Game should look after its online clients the most during these times when people have moved to buying online due to covid.