JP
Johann P
1 reviews | Active since Mar 2014
07 Jan 2021, 08:37
Game Online NOT delivering items!
I ordered a Gazebo online on 14 December 2020, was ok to wait for a long time, although I did email and ask can I not go and pick up the item in store myself, to which they declined? Their system marked the item as delivered. I emailed them to which they responded that it was a mistake (I have this on email), still the system said delivered and still no Gazebo... NO response via email at all from them. I went in Game Fleurdal in Bloemfontein yesterday, they also admitted online support is terrible, and I asked for them to help to which they said they do not have access to Game Online... uhm you still have an area manager, regional manager... try and help your clients!!! Absolutely **** service
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Johann P's updateReviewer Update
13 Jan 2021, 16:10I finally did get my Gazebo (NOT the one I ordered but a smaller one), better than nothing ne. Still no one from Game responded after all my emails... only person who helped was (think Disebo) at Bloem Fleurdal Game... she was nice enough.... but this was my last purchase at Game ever, you can keep you business and specials for yourself!
JP
Johann P's update13 Jan 2021, 16:10
Reviewer Update
I finally did get my Gazebo (NOT the one I ordered but a smaller one), better than nothing ne. Still no one from Game responded after all my emails... only person who helped was (think Disebo) at Bloem Fleurdal Game... she was nice enough.... but this was my last purchase at Game ever, you can keep you business and specials for yourself!