1 reviews | Active since Jan 2019
Game Online Nightmare
DO NOT MAKE AN ONLINE PURCHASE!!!! I can not emphasize on this enough. I made an online purchase of R2549.00 including delivery on the 21st of December 2018. They state a "promise" of goods to be delivered withing 5 working days. Coolbeans right? Not so much. 12 Working days went by and nothing. After several calls to customer care I get this lekker "we are still waiting for a response from Head Office Sir". This continued for several days and alot of calls. Eventually I requested for a refund... I do not know if I should laugh of cry. Today is the 14th of January 2019 and I am still only getting that lekker one - liner.
Does anyone have any advise? At this point I am willing to try anything.
To summarize, GAME ONLINE is like a damn CASINO. House always wins.
GAME - "WHERE YOU ALWAYS LOSE"
NOT RECOMMENDED
We have logged your request with reference number # 29835
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
/rt
Best regards,
We have logged your request with reference number # 29835
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
/rt
Best regards,