EC
Elmari C
1 reviews | Active since Jan 2013
19 Feb 2024, 10:44
Game " Online" more like offline and no clue
Ordered a Camp Master Single Airbed online to be collected instore on Tuesday 19 Feb 2024. Received an email that evening saying the order was "slightly" delayed. Now a week on and I still have not received a single update and according to the website the order is still being processed. When I called they could not find my order and said I must got to the store and sort it out myself. I will NEVER order from Game again. Rather pay more for another service that actually knows what they are doing.
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Game's replyOfficial
19 Feb 2024, 13:39Hi Elmari, thank you for reaching out. I'm sorry, your order is not ready to be collected and that you haven't received the QR code advising that it's ready at the store. This is not the service we strive to provide. We have received your email as well and the matter has been escalated.
Game's reply19 Feb 2024, 13:39
Official
Hi Elmari, thank you for reaching out. I'm sorry, your order is not ready to be collected and that you haven't received the QR code advising that it's ready at the store. This is not the service we strive to provide. We have received your email as well and the matter has been escalated.