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Phumudzo M

1 reviews | Active since Jun 2026

10 Jun 2026, 17:23

Game online ****med me

I bought a fridge online, the money went through but the order said failed . I call the game support i sent them the requested proof . Still no feedback from them it’s been over a month no communication from them i have to call them and the same answer they give is “its with finance department “ and they can’t access them they not allowed to share their contact details . And now am paying for something i dont have from my credit card

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Replies (5)
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Phumudzo M's update11 Jun 2026, 17:07
Reviewer Update
Its been over a month saying one statement that finance will resolve it within 24 to 48hrs bt nothing from 03/05/2027 till today nothing is being resolved.
PM
Phumudzo M's update14 Jun 2026, 11:42
Reviewer Update
You still replying with same stuff for a month “ finance” .
It seems as if you **** me.
Can someone maybe assist me with platform were i can get help, like X- repo or something i work hard for my money . Since game is falling me
Game
Game's reply15 Jun 2026, 11:22
Official
Hi Phumudzo, thank you for reaching out. I am so sorry to hear that you have not received your refund as of yet. Kindly be advised that we have followed up on this matter and the finance team are actively working on this matter to be resolved. You will be contacted as soon as the refund has been processed.
PM
Phumudzo M's update15 Jun 2026, 12:18
Reviewer Update
You are able to reply me here bt you fail to communicate with me
Game
Game's reply15 Jun 2026, 14:00
Official
Hi Phumudzo, I am so sorry that you are still waiting for feedback as you query is with the finance team. Once the refund has been processed you will receive notification advising you accordingly.