GAME online/ JVC Smart TV

Good day,

i bought a tv on Game online. It was a JVC smart TV 55". I am very disappointed with the service i got an the product received. The Tv was bought in November the TV then broke after a month. I then logged a query with regards to this which took them almost 2 weeks before they assisted me and another 2 to 3 week before they brought the part to put in the TV. They then fixed the tv It was not even a month after the fix and the TV broke again which i then reported again to game online. I struggled to get someone to assist me. Now the manufacture said that the TV must break again before they replace the TV. now its more that 3 week that i do not have a TV and they want to replace the part again just for us to phone again in a month to let them know the tv is broken again. I keep on telling them that i want them to give me a refund or a voucher so that i can buy another tv from game,but now they are not assisting me . I do NOT WANT THE JVC TV OR ANY JVC TV. i would rather buy a Hisense or SAMSUNG. I will load a complaint every day until this gets sorted.