SK
Stephan K

1 reviews | Active since Nov 2017

07 Jan 2019, 17:55

Game online is pathetic

Pathetic online service. Have ordered something online on the 23rd of December and still awaiting my delivery. Have phoned in couple of times but no one do comeback to me. All this telephone calls do cost me nearly about R200 which I also lost now. Tell me where is the 3-5 day delivery promise now??

Never in my life I will support your online shopping again.

Give me full refund immediately as I needed to do my payment immediately.

0
Replies (1)
Game
Game's reply08 Jan 2019, 09:35
Official
We are pleased to inform you we have received your query/complaint at  Game / Dion Wired Customer Care. We apologize for any inconvenience caused. 
We have logged your request with reference number  #   30103


The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response. 

Please do not hesitate to contact the Game/ Dion Wired  Customer Care should you need any further assistance. 

 
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: ***/ Fax: *** 

E-Mail: ***