GAME ONLINE IS ***********

I bought my son's bicycle (Raleigh 16IN Scrambler Moto Bicycle) on 14 January online at the GAME ONLINE shop, the Bicycle was delivered and after 4 days of my father assembling it - my son started riding it. I am now complaining because 3 days after my 4-year-old son riding the bicycle, the rubbers around the small tyres have started falling out and now he cannot use it. the rubbers are out! How can it be that Game isn't aware of such factory fault? Is it the reason why the put the bicycle up for promotion? to clear stock!?! Please help me replace the small tyres asap.

It has been a month and no one is helping ... mxmm