TT
Thandolwakhe T

1 reviews | Active since Nov 2014

04 Dec 2024, 12:00

Game online is bad

I placed an order for stationery on the 28th of November 2024. I've been receiving my items bit by bit and they were separated, some being delivered and some to pick up at the Game store in Eikestad mall. I went to the Eikestad mall yesterday and struggled to get info as to where my items are because online it shows it's been delivered whereas it is not and they could see on their side that some have not been delivered. Been calling the N1 City Game store with no assistance hence I opted to write on HelloPeter. Game online is bad. I will stick to Makro online because I've never struggled with them. Game doesn't update you whether they have stock or not so they refund me without any hassle. I am still waiting for the 2 5-pack A4 Skull Candy Book Covers and 5 packs of the Brilliant A4 Plastic Book Cover Brilliant then my order will be complete.

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Replies (1)
Game
Game's reply04 Dec 2024, 14:12
Official
Hi Thandolwakhe, thank you for getting in touch. I'm sorry, you haven't received your full order and the inconvenience this has caused. Your query has been escalated to the relevant department to chase up with the dispatching store and you will be reverted to.