1 reviews | Active since Dec 2019
Game Online
I ordered a phone on the 29th of November. It is still not delivered even to this day. I have been calling game since last week asking about the status of my order and each time they would tell me i would receive it the following day. I still dont have my fully paid phone. I then get an email to say they would like to confirm that I received my order, i called them almost immediately to inform them about the email but i did not receive my order. The agent told me that the messages are sometimes automated and it must be a mistake, she will put it on record that i have not yet received my order. I call again the following day and the days after that and i was told that their system shows that my order was delivered and signed for by the guy named Tim.
So i ask them the adress they delivered to, no one can access or see the adress that was delivered to. So they told me a long story but the bottom line is my order is still not in my hands.So to anyone who considers to order at game online, You will be fustrated...
Thank you for taking my call.
With regards to our telephonic conversation, I will contact you regarding the final feedback.
Please let me know if you require any further assistance.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for taking my call.
With regards to our telephonic conversation, I will contact you regarding the final feedback.
Please let me know if you require any further assistance.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
