TR
Tumi R
1 reviews | Active since Jul 2019
07 Apr 2024, 04:57
Game online
Made an order on the 23 March 2024 and have not received my order. They spoke to three people ( Fatiema Boyce, Nosipho Magula from online and one lady at game West gate) who promised I will get my order the next day but have not received my order as yet. The driver names Kgothatso **** and said he did not get anyone at home whereas I'm on maternity leave and am home the whole day. I literally called the driver and asked about my order and he stayed that he will not be coming to Rustenburg because he is in Johannesburg. The service I am receiving is very poor, I know once I ask for a refund I will be taken from pillar to post with my money
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Game's replyOfficial
07 Apr 2024, 09:37Hi Tumi, thank you for reaching out. I'm sorry your order wasn't delivered as you've been advised and that the drivers haven't honoured their commitment. This is certainly not the experience we want you to have. Rest assured. I've escalated your query and you will be reverted to.
Game's reply07 Apr 2024, 09:37
Official
Hi Tumi, thank you for reaching out. I'm sorry your order wasn't delivered as you've been advised and that the drivers haven't honoured their commitment. This is certainly not the experience we want you to have. Rest assured. I've escalated your query and you will be reverted to.