CP
Cindie P
1 reviews | Active since May 2020
04 May 2020, 15:18
Game online customer service is the worst ever!!!
I purchased a 10inch tablet from game online on the 4th of April 2020 after the Easter weekend I started tracking this after numerous emails and phone calls they told me they out of stock and the will refund me. Eventually after the 7th working day I called again to follow up they told me my refund was processed in a nedbank account which I don't know where they get that from ever since I don't get through to there call centre I have chatted to consultants on their online chat but nothing Ive been dealing with a manager named Cheslin up until now still nothing. I've never came across such poor customer service.
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Replies (2)CP
Cindie P's updateReviewer Update
04 May 2020, 16:31What must I do I paid from a tym bank account they refunded my money into a Nedbank classic account and they are associated with Tyme bank.... And no answer on their call centre line
CP
Cindie P's update04 May 2020, 16:31
Reviewer Update
What must I do I paid from a tym bank account they refunded my money into a Nedbank classic account and they are associated with Tyme bank.... And no answer on their call centre line
CP
Cindie P's updateReviewer Update
04 May 2020, 16:33Tymebank is not associated with nedbank but they insist the money was paid in my tymebank account.
CP
Cindie P's update04 May 2020, 16:33
Reviewer Update
Tymebank is not associated with nedbank but they insist the money was paid in my tymebank account.