SD
Sade D
1 reviews | Active since Sept 2018
20 Jan 2019, 09:32
GAME ONLINE BAD SERVICE
I have ordered a product on the Game online services on the 3rd January 2019, I paid for the product on the same day. I then got notified that my delivery would take 3-5 days (it did not say 3- 5 working days but only stated days) I then waited until the 5th day and started to wonder what is the problem, as I never got any sms stating it's been dispatched nor left one of their branches in Cape Town. It is now the 20th and I have not received my product yet. I call in every day and I get the same ****in soppy story they dont know where it is the dispatch people are not picking up and when i want to speak to a manager they never available. I am tired. They are useless
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
20 Jan 2019, 15:02 We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 38097
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
We have logged your request with reference number # 38097
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
Game's reply20 Jan 2019, 15:02
Official
We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 38097
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***
We have logged your request with reference number # 38097
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***/ Fax: ***
E-Mail: ***