JP
Jeanita P
1 reviews | Active since Aug 2020
13 Aug 2020, 08:56
Game online are ******* and ********** dont buy from them!!!
Dont EVER buy at Game online!! They show they have stock. You buy the item. You wait 10-14 working days. Your item doesn't arrive. Tou try online chat on their website to follow up but they just cut you off. Their call centre IF you get through once holding for about half an hour, only give empty promises. Then when you finally manage to book a refund you have to wait 10-14 working days again. After 14 days your refund is still not in your account!!! They are ******* and **********!!!!!
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Replies (1)
Game's replyOfficial
13 Aug 2020, 10:00Hi Jeanita,
I'm sorry for the experience you've had with your query and the delay in response to your emails.
This is certainly not the service delivery we want you to have.
Please be advised that your refund query is with our finance team and I will request they put a rush on this. You will be notified once it's been processed.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
www.game.co.za
I'm sorry for the experience you've had with your query and the delay in response to your emails.
This is certainly not the service delivery we want you to have.
Please be advised that your refund query is with our finance team and I will request they put a rush on this. You will be notified once it's been processed.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
www.game.co.za
Game's reply13 Aug 2020, 10:00
Official
Hi Jeanita,
I'm sorry for the experience you've had with your query and the delay in response to your emails.
This is certainly not the service delivery we want you to have.
Please be advised that your refund query is with our finance team and I will request they put a rush on this. You will be notified once it's been processed.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
www.game.co.za
I'm sorry for the experience you've had with your query and the delay in response to your emails.
This is certainly not the service delivery we want you to have.
Please be advised that your refund query is with our finance team and I will request they put a rush on this. You will be notified once it's been processed.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
www.game.co.za