Game Online

I ordered from Game online on 20 December The order arrived but with missing items I sent quite a few emails to enquire if they could send me the missing items I ordered 2 dolls as i have 2 kids, they only sent me 1 doll. Now i have paid for 2 dolls and for delivery but only have 1 doll so i cant give anyone a present! They have not given me any indication as to if/when they will be sending the doll even though i have sent countless emails! Shocking service will not use game online ever again!!