Game online

Went to Game on the 23rd / 24th of Nov as they had a pool on special (Black Friday) the system showed that they still had 2 in stock while I was in the store. When requesting it they told me they out of stock, I showed the sales person that it shows 2 instock, he then called his manager Morné (useless fellow) I think. He was so unwilling to help, told me that Game PE just phoned to hear if they had stock, after telling him he must then also phone around and look who has stock for me he told me he does not have to. And chamged his story to the client in PE phoned him, also said thT he I not going to help look for one, because who is going to pay transport. I asked him for head offices number, he did not know it had to phone his office to hear. Went to my car to phone just to find out it is the wrong number, went back to him, he had to phone them again, had to wait 5 minutes for a number that also did not work. Later I found a whatsapp number online, on the whatsapp I found a number that work, laid a complaint (still have not heard anything from them) the guy helping me there was great, also told me to place an order online. Fine we did, all went smooth, order confirmed, paid the work..... only to get a refund 3 days later (after getting rid of my item as order is confirmed and everything) go and have a look online order is still laying there. I asked on the whatsapp number again what is going on oh your order has been canceled, due to no stock 😡 till today NOT A SINGLE person has contacted us to talk to us about it or what happened, not even a reply on my emails whatsapp said I had to send.