RT
Rae T
1 reviews | Active since Oct 2020
29 Oct 2020, 10:43
GAME ON LINE
I bought a JVC TV nearly 3 years ago from Game Stores on line. It has been repaired 3 times. Have been pushed from pillar to post and still having issues. Requested a refund. After many months of complaining with no response from management, they eventually picked the TV up. Now don't won't refund me unless I send them the remote. Their service is shocking and does not exist.
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Game's replyOfficial
29 Oct 2020, 12:43Hi Rae
Thank you for bringing this to our attention. I am really sorry to hear about the appalling service you have received as this is not the experience we would like our customers to have.
Please be advised that this query has been escalated to the relevant team for further assistance and feedback will be provided.
Kind regards
Natheer
Thank you for bringing this to our attention. I am really sorry to hear about the appalling service you have received as this is not the experience we would like our customers to have.
Please be advised that this query has been escalated to the relevant team for further assistance and feedback will be provided.
Kind regards
Natheer
Best regards,
Game's reply29 Oct 2020, 12:43
Official
Hi Rae
Thank you for bringing this to our attention. I am really sorry to hear about the appalling service you have received as this is not the experience we would like our customers to have.
Please be advised that this query has been escalated to the relevant team for further assistance and feedback will be provided.
Kind regards
Natheer
Thank you for bringing this to our attention. I am really sorry to hear about the appalling service you have received as this is not the experience we would like our customers to have.
Please be advised that this query has been escalated to the relevant team for further assistance and feedback will be provided.
Kind regards
Natheer
Best regards,