Game of **********

Game retail shop, the worse in Customer Service.

I purchased a fridge with a microwave and was promised delivery, that I paid for R236.00 only for them to tell me on the day of delivery that they will drop it off at a library. Why ask for my address than? Now I have to pay again for transport to fetch the products from where they want to leave it and to my address. Why not tell me at point of sale that it will not be delivered to my house?

So I call them and they have the decency to tell me they do not deliver in townships, so you have a preference of the neighbourhoods you want to deliver to and only deal with customers of certain status in them?

So, because I am in this township that they don’t want to deliver to my doorstep in, I spent more money on transport to fetch the fridge and the microwave.

Worse experience ever from a retail shop that is trusted by the same people in the same neighborhoods they do not deliver in.