GAME NOT PROVIDING A REFUND/REPLACEMENT PHONE AFTER SMARTVIEW FEATURE REMOVED BY SAMSUNG

I purchased a Samsung Galaxy A14 Smartphone from Game Pavilion in Durban in October 2023.One of the most important features that I purchased the phone for was the Smartview feature. I had used the feature many times since purchasing the phone, only to find out that Samsung has taken away this feature from the A14 model. I brought this to the attention of the store and they advised that they would take up the matter with the buyer and that my issue is with Samsung and not Game.I did take up the issue with Samsung who do not want to take responsibility for removing this feature from the phone. I advised the store manager that as a consumer I feel ****** that Game has sold me a product that the manufacturer has taken away features from which has caused me inconvenience and is unfair as I had paid for those features when purchasing the phone from Game. I had requested that since Game and myself are both receiving no positive feedback from Samsung that my query should be taken up with the Area manager and in good faith I should receive a refund or a replacement phone that has the Smartview feature and Game can take up the matter with Samsung afterwards. My request was denied by the store manager. I feel that Game has not done enough to raise my issue with their supplier (Samsung) and address the issue of Samsung being able to remove Apps/features from consumers Smartphones after we purchase the item from Game stores. As a consumer this leaves me out in the cold as I am now without an important feature on my smartphone which is very inconvenient and neither the retailer or the manufacturer are taking responsibility.