Game not keeping their delivery promise

I herewith wish to log a complaint as Game does not keep to there 3 – 5 day promise for delivery. I am so dissapointed in Game not keeping there promise. Please have a look at your 3 – 5 days promise. I’ve planned around this promise and purchase a great deal of perishables for the restaurant today, because your promise was that the fridge would be delivered at latest today – DAY 5. Now this is going to have a financial impact on me as I have no other means to keep the perishables cold, as one of your representatives called me and told me that unfortunately the fridge can only be delivered on Monday.

NOW I WANT TO KNOW WHAT ARE THEY GOING TO DO ABOUT THIS???