SG
Seipati G

1 reviews | Active since Dec 2017

08 Dec 2017, 12:48

GAME NON-DELIVERY, FALSE PROMISES & ********* BUSINESS!!!!!!!

I ordered a washing machine from Game online on 24th Nov, I paid in full and I'm still waiting for delivery to take place long after their 3-5day delivery policy as per their online promise.

Even after calling them and being asked to send through my Proof Of Payment numerous times, I heard from a Promise Hlophe ********** but she's also ignoring me since then. All social media attempts to reach them are useless also, they're not responding to Facebook inboxes anymore. It seems like Massmart is simply choosing to bury their head in the ground and pretend they don't have to answer to their lies and deal with their Black Friday cadenza.

DionWired atleast tried to help and scrambled to make late deliveries on the items that are out of stock...but I'm not happy as it's not the items that I wanted. How is Game allowed to make customers wait endless while they put their suppliers under pressure to quickly produce more appliances in the interim. I forsee many returns due to this Black Friday Fiasco.

AT THIS POINT I WANT A REFUND , ***** YOUR WASHING MACHINE GAME! HOPE YOU USE IT TO WASH YOUR CONSCIENCES AND BAD ETHICS!!!

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Replies (1)
SG
Seipati G's update08 Dec 2017, 14:09
Reviewer Update
I'm waiting for the promised called with bated breath. I have been emailing and inboxing on Facebook to no avail. Redeem yourselves Game, this is by far the worst service I've ever received and I've have some very ****ty experiences with your customer service recently too. I'm going to pay off my account this weekend and start shopping at Takealot and Makro instead. I'm done with Game for the rest of my life!!! You take the award for The Most Disgusting Customer Service EVEEERRRRR!!!!