GS
Gavin S

1 reviews | Active since Apr 2010

07 Dec 2019, 14:25

Game non delivery and service sticks

Giving one star isn't even deserved for Game The Glen. I purchased a fridge last Saturday with a promise it would be delivered on Wednesday. Wednesday no delivery as now they have no stock and it would be delivered latest Saturday. Well today it's delivery day and of course nobody is available and no sign of a fridge. The so called manager isn't available, the phone's don't work and his cell phone is off. The complaints line can help me on Monday only. What a load of ****. Happy to quickly take my money but no service whatsoever. Game sucks.

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Replies (1)
Game
Game's reply09 Dec 2019, 08:07
Official
Hi Gavin,

I am terribly sorry to hear about the experience regarding your fridge, please note that the matter has been escalated for you so that we can turn this experience around.

Kind Regards
Ralton PillayGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za