Game - no wonder your stores are closing down

We took out a extended warranty on a HiSense 18kg Washing machine. The machine started to leak. We contacted Game and the people they sent out - at least 4 times, used pratley steel to glue the plastic part where it was leaking. They even took the machine away and brought it back still leaking. We asked for someone else to fix it, they were even more useless. Then we waited three weeks for them to get a part, which HiSense had in stock and only to find out that they replaced a piece of rubber pipe, not the drain pump assembly where it is leaking. The customer service do not call you back, they say they do not get my emails sent to *** - you cannot even escalate this matter to a manager there. I am now going on all social media platforms to make this matter public and see if they even bother to contact me. My original call reference ***.