1 reviews | Active since Jun 2016
Game "no stock" Worcester
<p>I bought a Panasonic washing machine from Malcolm at Game Worcester on 3 August. I am then told that he has no stock and that it will be there latest 6 August. Not having much faith in Game (or Malcolm) I give them 2 extras days and collect on 8 August - stock has not arrived yet. Exactly the same thing happened when I bought a previous machine from them (also Malcolm). He seems to have a habit of over promising and under delivering. He is happy as long as he makes the sale and earns his commission (regardless of whether there's stock or not). How can it take more than 5 days to get washing machines from Cape Town to Worcester? Please have it delivered at my house.</p>
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Store management will investigate this delay and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Store management will investigate this delay and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
Further to the above matter we confirm that management contacted you to advise that the item will be in store on the 11th August where after delivery will take place.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Further to the above matter we confirm that management contacted you to advise that the item will be in store on the 11th August where after delivery will take place.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor