AM
Angela M

1 reviews | Active since Oct 2018

05 Oct 2018, 11:46

GAME NO DELIVERY

BOUGHT A DVD PLAYER AND PAID FOR IT ON LINE. 3 DAYS LATER I GET AN E MAIL TO SAY IT WAS DELIVERED, WHICH IT WAS NOT, NOT DID I SIGN FOR ANY PARCEL, SO THEY HAVE NO PROOF THAT I DID AND WHEN I CALLED THEIR CALL CENTRE I WAS TOLD TO IGNORE THE MAIL AND WAIT! TIL MONDAY! !! shocking service...i am out of pocket and i have no dvd player and have no idea what happened to it. No one has gotten back to me despite numerous mails and I logged a support ticket on line

0
Replies (3)
Game
Game's reply05 Oct 2018, 12:11
Official

Good day,

We acknowledge receipt of your complaint with reference ***3 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation and assistance.

Regards

Game Customer Service

***

***73

/SN

Best regards,

AM
Angela M's update05 Oct 2018, 12:28
Reviewer Update
SOMEONE GET BACK TO ME TODAY STILL TO RESOLVE THIS
AM
Angela M's update08 Oct 2018, 11:42
Reviewer Update
matter has been escalated, but still not one person can tell me if the courier is still out on delivery or not!!