Game must be sued for it's ****s. Terrible retailer.

I ordered a Hoover Wet and Dry from the online site on the 17 December 2018. Over a month later , I still have not received delivery of my order.

After multiple calls and multiple escalations of the matter at their call centre, nothing has yet been actioned.

Considering your 3 - 5 day guarantee, I request a complimentary gift voucher for time wasted on delivering my order.

Customer service and quality is regulated by the principles of the Consumer Protection Act. I have the right to receive goods of good quality, the right to information on the product I have purchased, and the right to redress in any circumstance leading to a dispute.

As a reputable retailer in the advent of online purchasing and marketing, Game's services should be bounds and leaps more efficient than before. I am incredibly baffled by the lack of experience or care toward their consumers.

Should my refund or my order take more than two weeks to arrive, I have no other option than to take legal action on the basis of unjustified enrichment. I am a lawyer.

Completely disgusted.