GAME MOSSEBAY WORST SERVICE

I bought a laptop from Game Mosselbay in January 2024. On the 8th of October my daughter was at school busy with her CAT project. Smoke started coming out of the system and everything went black. The laptop was handed into game as it was under warranty. ACER send a mail stating that they do not cover power supply burns. Games response was how can they say that if they haven't seen the laptop. The laptop was only collected on the 13th November. My daughter has all her projects on that computer which she had to redo. To reload the programs cost me R3000 which they don't care about. I got a call today from the school stating if she does not hand in her last project by the 27th she is getting a zero which counts half her marks. Ricus the manager refuses to give me there policy of returns, also so the department where you hand in returns. The return policy of game is 21 days. I will never ever buy from game again, How Ricus became a manager iI got no idea.