Game mobile app face scan

The Game mobile app is ******* and useless. Even though I had to sign in every time I wanted to access the mobile app on my phone, I didn't have a problem because the app was running fine. with But then yesterday it asked me to scan my face for further security. I wasn't given an option if I wanted to add this additional step or not, it forced me to do the scan. After, I scanned my face I received a message to say it was successful but when I try to login to the mobile app now, it says my account is blocked because the scan was not successful. Now I need to contact customer care for me to use the app again. I'm not going waste time using the app or Game services anymore. Thank you Game tech guys for this useless addition.