JM
J M

1 reviews | Active since Nov 2015

07 Oct 2025, 17:47

Game misrepresents JVC Smart TV as 'OS Android 14'

Game misrepresents JVC Smart TV (LT-32NQ3155A) as 'OS Android 14' but when you start using the 'smart' TV you'll find that it has pre-installed apps that cannot be uninstalled and which push Google Ads to the user, which you cannot disable.

You also cannot uninstall most of the pre-installed apps or even remove the shortcuts from the home screen, or customise the interface.

ChatGPT then investigates and advises, this is actually a "stripped down" version of the Android OS, which does NOT have much of the Android features. So "stripped down" that you also cannot install native APK (app installation) on the unit.

Says ChatGPT: "The harsh truth: your JVC TV isn’t “Android TV” in the real sense — it’s a crippled fork with adware. That’s why you’re hitting brick walls no matter how many APKs we try."

"In other words: you’ve been sold what looks like an Android 14 smart TV, but it’s really just a stripped-down fork with hard restrictions."

"Hard truth: there’s no hidden APK that will “magically” work here. The TV firmware is designed to block them."

When confronted about this, Game refers to its supplier (Nu World) who then admits the OS is actually “Android Open Source Platform (AOSP) v14”, confirming what ChatGPT advises.

It does NOT say “Android Open Source Platform (AOSP) v14” on the box and the Game sales advisor did not explain that .... and no where in the user manual does it state “Android Open Source Platform (AOSP) v14”.

And there's no indication that Game are going to take these units off the shelf.

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Replies (1)
Game
Game's reply08 Oct 2025, 11:54
Official
Hi J, Thank you for your feedback. The store has been advised to refund the customer. Kindly provide his/her name and contact number so that we can make direct contact.