Game misleading and horrible service

So last year I did by a kic fridge at game the bridge Greenacres port elizabeth the description of the item said on your online shop I copyed and paste KIC – 170L WHITE TOP FREEZER/FRIDGE COMBINATION

Store More: BIG Balcony

The KIC BIG balcony creates more space in the door of the fridge for better storage options, including the ability to store THREE 2-litre bottles. And I did just that I only had three 2 liter bottles on the the balcony by the door and today it just broke this is not my fault because this is false advertising and game don't want to take any responsibility for it instead they want me to go and by that part I'm really shocked by the service I got if I was not misleading by your description on your website so now I'm sitting with probably because of your mistake and misleading advertising and you guys won't accept responsibility very upset and unhappy with game of you want to contact me I'm available every day form 12:30 in the afternoon I'm so shocked and unhappy Wil never by from game again I took a screen shot of what I saw on your website very unacceptable and shocking