GAME MENLYN MOST UNPROFESSIONAL AND HELPFUL SHOP I VISITED IN A LONG TIME

I went to shop at GAME Menlyn on 15 June 2023 and 16 June 2023 and my experience was NO SERVICE DELIVERY, NO CARE FOR CUSTOMERS. I received a voucher for GAME as a gift and went to GAME Menlyn on 15 June 2023. The music was so load, it was annoying. I walked into the shop in peace but came out frustrated. There are many workers standing around in groups, but no one to assist in the aisles. When you as one of the workers to assist, you get this feeling you disturb them. I went to the floor manager and complaint about the above, and when she did not reacted on the load music I asked her directly to turn it down, and she only did that then. On 16 June 2023 my husband and I visited GAME again to buy a TV and as our TV License is on my husband's name he had to accompany me. SAME STORY, the music was so load, we could not hear each other, Today the workers were dancing where the customers entered, and took videos of each other, among them the floor manager that I complaint at yesterday. I went to her and say it is the same as yesterday, so nothing changed. She then said it is the shop manager who instructed this as it is youth day. I didn't further argue with her as I saw she is not a manager but one who likes to party with the workers. We bought the TV as quick as possible (only because we had a voucher, if we did not have the voucher they would not had my business), and before I walked out I expressed my complain to the shop manager who only said sorry... sorry. Whether GAME Menlyn will become professional who cares more for clients' needs, I don't know ....