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Mafika M

1 reviews | Active since Aug 2012

02 Jan 2025, 20:15

GAME MENLYN (Maria's Bad Service)

There's an employee by the name of MARIA at the Lotto Machine counter. She works in that counter, but she's always having conversations with other tellers & taking her time to come to assist.

She assist customers with an attitude as if she's doing us a favour & her face-expressions, including body-language says a lot.

I really don't understand why individuals with a bad attitude are out at the front line of a business.

People who can't work with other people must work with "things" at the back business, not infront of the business. Let work at the storeroom/unpacking boxes at the back.

MARIA's customer-service was VERU BAD..... PATHETIC indeed.

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Replies (1)
Game
Game's reply03 Jan 2025, 10:28
Official
Hi Mafika, thanks for getting in touch. We are truly sorry to hear about the poor service you have experienced at Game Menlyn. We are escalating this matter to the store for an immediate resolution internally. We appreciate your patience and understanding during this time and thank you for bringing this to our attention. If you have any other queries or concerns, please do not hesitate to contact us.