NC
Nadine C

1 reviews | Active since Mar 2018

02 Aug 2025, 10:00

Game Mall of Africa

Store Manager, Johannes Maakate was rude and refused to help and when I asked him to escalate he said that he has made the desion and will not escalate my concern.

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Replies (1)
Game
Game's reply03 Aug 2025, 14:01
Official
Hi there Nadine, thank you for reaching out. Kindly be advised that your query has been escalated to our senior team for further investigation. The agent will contact you as soon as they have an update for you regarding this matter. We apologize for the inconvenience caused.