GAME MALL OF AFRICA BAD SERVICE

I purchased a fridge on layby at Game. My last and final payment was 28 April 2020. They advised that they are unable to release and deliver my fridge due to the lockdown and that they will deliver it as soon as the lockdown is lowered to level 3. I waited for the entire period. NOW FROM the 1st of June, I have been calling every day and went twice after calling them with all the payment slips that they provided me each time I made a payment so they could release my fridge from the warehouse and deliver but every time they tell me that their system is under upgrade and that they are unable to deliver nor give me a refund as they can't see any transaction because of their system. A fridge is a necessity and one does not buy it for fun. I can't buy groceries now due to this. I have been buying things from Game for years and was happy with their services until now. ITS BAD!!