LR
Lauren R
1 reviews | Active since Nov 2012
05 Dec 2020, 14:30
Game Mall @Reds staff needs training please
What pathetic service we received from Game Mall @ Reds. What makes it worse is that it's not for the first or even the second or even the third time. We waited for more than 2hours to get a tv released after we paid up the lay-by. Staff dont know what they are doing or even how to resolve a matter. They didnt even know how to assist when the security guard stopped us for wanting to leave with the tv we paid for. Nooooo no game. For such a big company you need to pull up your socks. Please spend money to train your staff as we dont have 2hrs to wait while your staff run around like headless chickens.
Helpful (0)
Replies (2)0
Replies (2)LR
Lauren R's updateReviewer Update
06 Dec 2020, 09:22Good day Rina,
I was impressed with your quick response and than I realised we we're given the wrong tv. I mean really. After we told the trainee to make sure it's the correct one he still gives us a wrong tv. You see what happens when you rely on trainees that's not properly trained. How do you even expect for the trainee to do a proper job when the staff can't even do it. Now we have to drive all the way back to Mall @ Reds. This is very irritating and frustrating.
I was impressed with your quick response and than I realised we we're given the wrong tv. I mean really. After we told the trainee to make sure it's the correct one he still gives us a wrong tv. You see what happens when you rely on trainees that's not properly trained. How do you even expect for the trainee to do a proper job when the staff can't even do it. Now we have to drive all the way back to Mall @ Reds. This is very irritating and frustrating.
LR
Lauren R's update06 Dec 2020, 09:22
Reviewer Update
Good day Rina,
I was impressed with your quick response and than I realised we we're given the wrong tv. I mean really. After we told the trainee to make sure it's the correct one he still gives us a wrong tv. You see what happens when you rely on trainees that's not properly trained. How do you even expect for the trainee to do a proper job when the staff can't even do it. Now we have to drive all the way back to Mall @ Reds. This is very irritating and frustrating.
I was impressed with your quick response and than I realised we we're given the wrong tv. I mean really. After we told the trainee to make sure it's the correct one he still gives us a wrong tv. You see what happens when you rely on trainees that's not properly trained. How do you even expect for the trainee to do a proper job when the staff can't even do it. Now we have to drive all the way back to Mall @ Reds. This is very irritating and frustrating.
LR
Lauren R's updateReviewer Update
06 Dec 2020, 09:43Good day Rina,
Let me give credit where it's due. We were in and out in10minutes due to Amos the store manager. Wow Amos. I'm impressed. Thank you. Thumbs up to you.
Let me give credit where it's due. We were in and out in10minutes due to Amos the store manager. Wow Amos. I'm impressed. Thank you. Thumbs up to you.
LR
Lauren R's update06 Dec 2020, 09:43
Reviewer Update
Good day Rina,
Let me give credit where it's due. We were in and out in10minutes due to Amos the store manager. Wow Amos. I'm impressed. Thank you. Thumbs up to you.
Let me give credit where it's due. We were in and out in10minutes due to Amos the store manager. Wow Amos. I'm impressed. Thank you. Thumbs up to you.