Game lying to customers about warranty
Bought a kettle ... 2 months old not working g tripping plugs. Refuses to refund me .. wants me to book it in 21 working days for inspection. Which means I will only have a kettle next year.
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Game's replyOfficial
30 Nov 2023, 15:47Hi Corrie, thank you for reaching out. I'm sorry, your kettle is faulty. This is not the quality we pride ourselves on. Regrettably, if an item is faulty and within the manufacturer's warranty, they will assess it to determine what the fault is. Kindly provide the store name so that they can hasten the process.
Game's reply30 Nov 2023, 15:47
Official
Hi Corrie, thank you for reaching out. I'm sorry, your kettle is faulty. This is not the quality we pride ourselves on. Regrettably, if an item is faulty and within the manufacturer's warranty, they will assess it to determine what the fault is. Kindly provide the store name so that they can hasten the process.
Game's replyOfficial
04 Dec 2023, 11:49Hi Corrie, kindly provide the store name so that they can hasten the process.
Game's reply04 Dec 2023, 11:49
Official
Hi Corrie, kindly provide the store name so that they can hasten the process.