GAME lost their minds !!!

Item: Game
Rating: 1
Author: Elizma P

My account was in arrears 2 years ago. Since Aug 2017 we've paid EVERY month and the account hasn't been in arrears since then. BUT Game blocks my account because my account WAS in arrears 2 years ago. Who does that??? Which other retailer doesn't allow their customers to use their accounts after being in arrears??? This is the most pathetic rule I've ever heard !!!

Helpful (0)

Replies (1)

Game's replyOfficial

23 Jul 2019, 15:14

Hi there Elizma,

Thank you for bringing this to our attention.

I do apologize for the service you received regarding your account.
Please forward your ID number as well as your contact details to *** and cc in *** so that I may look into this matter.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Game's reply23 Jul 2019, 15:14

Official