PN
Pumelela N
1 reviews | Active since Sept 2018
06 May 2020, 16:49
Game lost my order.
I ordered a few things on the GAME website on the 30th of April and today I received an email saying my order was delivered but I was never contacted by any courier company and the people I spoke to at game were not helpful at all. They just told me my order is with the couriers and that was it. Trying to call is impossible because they do not answer their calls.
I want my money back or an explanation of why my order has gone missing and reported as delivered.
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Replies (1)
Game's replyOfficial
06 May 2020, 17:47 Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 500707
The matter will be referred to Senior Management @ ONLINE SHOPPING who will contact you to discuss this matter. Please allow 72hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 500707
The matter will be referred to Senior Management @ ONLINE SHOPPING who will contact you to discuss this matter. Please allow 72hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
Game's reply06 May 2020, 17:47
Official
Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 500707
The matter will be referred to Senior Management @ ONLINE SHOPPING who will contact you to discuss this matter. Please allow 72hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 500707
The matter will be referred to Senior Management @ ONLINE SHOPPING who will contact you to discuss this matter. Please allow 72hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,