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Constance H
1 reviews | Active since Nov 2016
12 May 2020, 14:28
Game loans *****ing from customers
Since February 2020 my mom has been given the run around regarding payment that she did to game loan and game store card. Money is reflecting somewhere as they say but cannot allocate to the correct account till to date. I am starting to think that they are just de*****ing my mom for her money. The customer care consultants are so *********** and don't know what they are doing. Settlement amount and banking details were given by them so how on earth can they turnaround and say the account was incorrect???
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Constance H's updateReviewer Update
27 May 2020, 09:53This is very sad and frustrating that till to date no one has contacted my mother regarding her Game loan issue, I mean R39 000 is a lot of money. She paid it, she has prove but no one is willing to do their job on the other side, either Game or RCS. What will it do for this matter to be resolve.. If she was owing I'm sure she would be receiving harassment calls daily. Game Loans for once satisfy your customer, follow up and make sure this is sorted ASAP.
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Constance H's update27 May 2020, 09:53
Reviewer Update
This is very sad and frustrating that till to date no one has contacted my mother regarding her Game loan issue, I mean R39 000 is a lot of money. She paid it, she has prove but no one is willing to do their job on the other side, either Game or RCS. What will it do for this matter to be resolve.. If she was owing I'm sure she would be receiving harassment calls daily. Game Loans for once satisfy your customer, follow up and make sure this is sorted ASAP.