1 reviews | Active since Oct 2017
Game liberty mall pathetic service rusted pots after one wash.
Don't buy anything there. Game liberty mall has not only wasted my airtime but money and petrol to. I called them yesterday 14th to complain about pots purchased on the 12th of July 2 days earlier had the box and slip after being transfered 4 times spoke to an Indian gentleman who's name I didn't get he said to return them. He will contact the supplier as this should not happen. I explained I put them into the dishwasher and they all rusting tissoli superior stainless steel with a lifetime warranty. Later on my fiance goes into the store to return the said pots and they give him the run around wasted an hour of his birthday with nobody wanting to help him sort the problem out. I asked him to put whoever his dealing with on the phone so I can tell them what the conversation was earlier thinking they have some sort of system in place. Any Ms. Chetty refused to give me the time of day and let me explain so an argument ensued between me and her. So eventually after they looked for every excuse under the sun my fiance left the shop with the same rusted pots and slip. I will never support game again or any of its sister stores I will do your managers job and contact the suppliers because they obviously have no way of dealing with people and no clue what life time guaranteed means or the returns policy of game stores. It's very sad that game liberty mall has such poor service for a big store in these times we should hold on to what ever business comes in. I paid cash for the pots it's not like I am taking an item in account or you had to beg us to pay or chase us around for money.Please teach your staff the CPA you may return any item within 6 months used or not by the way the lack of training an d s****s shows. You spoiled my day and my finances birthday as well as made us waste petrol in a time where we need to conserve as much as we can it is pathetic truly, and i hope that store sinks people need to boycott it I have also posted on your Facebook to which I have gotten no response as well as service and wallmart emails so I guess it's off to Instagram and Twitter now.
