Game Lakeside- Thieving **** manager

I visited Game Lakeside Mall on 25.01.2020, while there I noticed a travel bag with the discounted items. Asked the manager how much it was and he rep**** that he could not find the barcode to mark it down. I waited ,while he ran around the store, thinking he was busy with the barcode, eventually I returned to shopping and told him I will pass by the counter once I am done. Done with my shopping, still no barcode. I went online found the item code gave it to the manager waited again only for him to say he couldnt do the markdown he was alone and needed to check the stock etc. All this after spending more than 1 and a half hours waiting. I left my number and he promised to give me a call on Monday. He never did. I called on Tuesday many times and he said that I could come fetch the bag as he had the item code and could mark it down. I get there wait another hour because they had not marked down the bag. Ishamel another manager eventually marks down the bag to 50%, which is not the 70% I was promised. I explained and he agreed to mark it down to 70%.

I got home and realized that Ishamel had changed the original value from R999.00 to R1200.00 and then marked it down to 70%. item code ***.

I called and spoke to Ishameel and he basically told me he had to mark the bag up and then mark it down. He also gave me some really bad story about the bag not being an item that should have been marked down and frankly insulted my intelligence thinking I would believe the ****. I laughed thanked him and knew I would never get my money back at that store

Basically this is *****, marking an item up from its original price to mark it down at a lower percentage than is due to me as a consumer.

I would like a refund for the extra that I paid on the bag but I know I cannot waste another 2.5 hours waiting for these ******* to refund me or give me another ****py lie story to try and convince me that what they did is right

I basically want my money that is due to me PERIOD!

Nadhira