VC
Valasen C

1 reviews | Active since Feb 2019

01 Oct 2020, 13:58

GAME LAKESIDE MALL ARE *****

Good day, i am really ****ing ****ed off now , we went yesterday to return a iron that was bought in March 2020, the iron is from Tevo , it is Bennette Read iron , firsty of all the GAME LAKESIDEMALL MANAGER (QONDANI) **** to us , to say we only have 14 days to return, but in the booklet of the iron ,it says we have 14 days to register for a extended 1 year , so why lie to us about the guarantee and warranty.

QUONDANI then promised us that we will get our iron back in a days time , so i called now at 1h45pm , i spoke to the sales manager ,now he tells me,no your iron will only get back in 6 days time or even longer, QUONDANI didnt tell us it will take so long, so GAME LAKESIDE MALL , lie to all their customers and the give a **** about not gett ing back to you on your issue.

This is the last time i set my foot in GAME to buy anything, they are useless in sorting the customer.

0
Replies (3)
Game
Game's reply01 Oct 2020, 16:41
Official
Good day Michele,

Thank you for taking my call.

I'm sorry for the inconvenience. 

As discussed over the phone, I will escalate this matter to the senior team and they will get back to you.

Thank you.

Regards
Mlindeli
VC
Valasen C's update02 Oct 2020, 19:19
Reviewer Update
Good day Mlindeli, you spoke to me on thursday , friday has gone and i still have been helped with my issue,no one contacted me or even you to tell me what is happening, so is this how you also sort out customers, you guys are useless
VC
Valasen C's update07 Oct 2020, 13:29
Reviewer Update
Good day Mlindeli, i sent a reply on the 2nd October , i still have not been helped with my issue,no one contacted me or even you to tell me what is happening, so is this how you also sort out customers, you guys are useless