Game Kenilworth Centre (Poor Service)

On the 26th of September i went to Game retail store at Kenilworth Centre in Cape Town to buy a fridge.

I got to the fridge section and stood there for approximately more than 10 minutes before anyone came to offer me any assistance. I had to flag down one employee who was in a rush to go to the microwave section to check his phone. His excuse for not helping me was "its not my department" I continued to wait for assistance until i became visibly irate then eventually the same guy that had been playing with his phone eventually came to help me.

He proceeded to take my details down and take it to another guy who took his time capturing the sale and stood chatting with his colleague without giving me the order receipt. I had to go out of my way to get it from the rude gentleman whose response to me was "I'm not your sales person"

After paying for my Hisense fridge i went back to confirm delivery date but none the two employees wanted to confirm my details and delivery date. They both gave me the same response which was "I'm not your sales person, i just helped you". What does that even mean?

This was the worst experience i have ever gone through at any Game in South Africa. Very poor customer service s****s. The guys in the delivery truck had better service s****s than the in-store sales team? It doesn't make sense at all. Not sure if i'll ever recommend anyone to Game after this.