Game jabulani mall and tevo robs all people

Game jabulani mall and tevo robs old people I purchased abtevo rechargeable light from Game jabulani mall on the 25 April and it was not working when I got home. When I returned to game store jabulani mall I was refused an exchange and received poor customer service. As a pensioner this is very disappointing. Please treat this matter as urgent and contact me to resolve it as soon as possible.