AM
Alex M
1 reviews | Active since Jan 2024
16 May 2024, 22:26
GAME is very wrong.
Game is a false company. I made a payment and the product was out of stock so they had no choice but to refund me. The refund policy said 3 -5 business days when you had made the payment. Then they said it takes a 14 business days for a refund which is ridiculous.
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Game's replyOfficial
19 May 2024, 12:56Hi Alex, thank you for getting in touch. I'm sorry for the timescale of the refund and for the experience you've had. This is not the service we strive to provide and understand your frustration. Regrettably, the timescale for eft refunds is 7 - 14 days. Rest assured, we are looking at our service delivery across the board.
Best regards,
Game's reply19 May 2024, 12:56
Official
Hi Alex, thank you for getting in touch. I'm sorry for the timescale of the refund and for the experience you've had. This is not the service we strive to provide and understand your frustration. Regrettably, the timescale for eft refunds is 7 - 14 days. Rest assured, we are looking at our service delivery across the board.
Best regards,