Game is Trash and Useless
I bought a brand new Hisense fridge at Game West Street 3 weeks ago only to find that the water dispenser is not working. I've been calling and trying to get help but all I'm getting is excuse after excuse from the branch manager and his assistant Innocentia but the fridge is still not fixed.
I'm utterly disappointed by their unprofessionalism, bad customer service, and taking customers for granted. Even Game head office is not helping. I'm tied of complaining about the same issue over and over without it being resolved. I will now escalate this issue to the media.
Miss Mbali Angry Customer
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
29 Oct 2018, 09:09 Good Day We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused. We have logged your request with reference number ***7. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards
Group Customer Service Advisor
***73
***
/rk
Regards
Group Customer Service Advisor
***73
***
/rk
Best regards,
Game's reply29 Oct 2018, 09:09
Official
Good Day We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused. We have logged your request with reference number ***7. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards
Group Customer Service Advisor
***73
***
/rk
Regards
Group Customer Service Advisor
***73
***
/rk
Best regards,
Game's replyOfficial
29 Oct 2018, 13:46Good Day
As discussed with management the matter has been attended to.
Regards
Group Customer Service Advisor
***73
***
/rk
As discussed with management the matter has been attended to.
Regards
Group Customer Service Advisor
***73
***
/rk
Best regards,
Game's reply29 Oct 2018, 13:46
Official
Good Day
As discussed with management the matter has been attended to.
Regards
Group Customer Service Advisor
***73
***
/rk
As discussed with management the matter has been attended to.
Regards
Group Customer Service Advisor
***73
***
/rk
Best regards,