GAME IS *****ING OUR MONEY THROUGH THEIR ONLINE

I decided to place an order for my Daughter birthday gift on the 20 May as her birthday is tomorrow on the 09th June order number is *** and on the confirmation i received it says 7 - 10 working days is their promise however last week we started to phone the number provided to us, i'e spoken to 5 different consults of which i was promised that a manager would call me to advise what is happening on the delivery yet nothing, Game is pathetic, my Daughter will be waking up to no present so thank you Game as i put all the money have into a decent gift. They are staling from a 5 year old which is so said. I will be going to the consumer act as a promise was given and my money was taken and no product provided. PATHETIC, PATHETIC. I will be putting this on every social media i can, ALL I WANT IS MY DAUGHTER BIRTHDAY PRESENT IS THAT SO DAMN HARD TO ASK FOR, Game maybe you should get someone at the courier service to actually do their job for a change , can someone contact me on 079 14 26 29 and advise what the hell is going on?